With offices in Australia and New Zealand and hand picked Agents worldwide Hemisphere Freight offer complete solutions tailor made for the requirements of industry today and tomorrow.
People who choose to do business with Hemisphere Freight soon realise that we’re no ordinary freight forwarding company.
We provide a full range of international and domestic freight services, from imports and exports, to consolidation and Customs consultancy.Working with Hemisphere is about more than simply shipping a box from here to there… it’s about the way we do it.
We offer globally integrated, door to door forwarding solutions tailored to Clients individual needs. All this combined with local knowledge and unrivalled personal client services.
John Crook and Blane Caulfield established Hemisphere Freight Services Ltd in January 1998.
Using their experiences from over 15 years in the freight industry, including export and import managerial positions, their business focus was to develop a freight forwarding company that offered innovative and personalised customer service solutions.
OUR COMPANY TODAY
We are a dynamic and progressive company driven by talented professionals. From our offices in Parnell, Auckland and Alexandria, Sydney, we now employ 30 staff, all chosen as dedicated and skilled in their particular areas within the freight forwarding and shipping industry.
Our ‘medium’ size enables us to be flexible enough to focus on the individual and specific requirements of our clients. Every client has different products and delivery needs and here at Hemisphere we take the time to learn what they are, then offer a package to suit those requirements. We look to assign a Customer Services Representative to be responsible for all business undertaken for a specific client. That person becomes the one point of contact – whether import or export, for bookings, deliveries, order status – even invoicing.
As well as providing a service to the retail market, Hemisphere enjoys a large amount of business from the ‘wholesale’ market. This means that Hemisphere receives a significant amount of bookings from other freight forwarding companies. Due to not having their own services to or from particular areas, other forwarders trust that their cargo will be handled as efficiently through Hemisphere than if the cargo were moving through their own services.
The fact that Hemisphere receives wholesale bookings speaks loudly of the respect we command from within our own industry.
Hemisphere Freight has many years’ experience with a highly developed global network linked by efficient operating systems and experts who invest the time and energy to fully understand your needs to respond with an Industry Service Package that is both effective and easy to implement. Our staff know the challenges and how to meet them.
We provide a full range of exporting and importing services:
Over the years, we’ve built up excellent relationships with the shipping companies and overseas agents, and do all our Customs brokerage locally – all of which adds up to an efficient and hassle-free freight service.